Frequently Asked Questions
Everything you need to know about your Alchemy by Effect Doctors experience.
What is the shipping timeframe for my order?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
How do I return or exchange an item?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all Alchemy by Effect Doctors tags attached.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit.
Are your materials sustainably sourced?
At Alchemy by Effect Doctors, we are committed to ethical fashion. We source premium, durable fabrics that are designed to last, reducing the environmental impact of fast fashion.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.